Privacy Policy
Last updated: September 2026
1. Information We Collect
We collect information you provide directly: your name, email address, city, phone number, business information, and profile content. We also collect usage data including pages visited, actions taken, and device information through standard web analytics.
2. How We Use Your Information
We use your information to: operate and improve the Platform; display your profile to potential clients or contractors; process payments through Stripe; send transactional emails (job responses, messages, reviews); communicate updates about the Platform; and ensure compliance with our terms of service.
3. Information Sharing
We do not sell your personal information. We share it only with the service providers that run the Platform, and only for that purpose: Stripe (payment processing); Supabase (data storage and authentication); Resend (email delivery); Vercel (hosting, and cookie-free usage and performance measurement); Google Analytics (website usage analytics); Sentry (error monitoring); and Upstash (abuse and rate-limit protection, which processes IP addresses). When a contractor submits a credential (such as a licence, WCB clearance, insurance certificate or Red Seal) for verification, we may use service providers, including AI tools, to help check it against public registries and the document provided. We share only the details needed to verify the credential, with personal details such as home addresses removed, and use them for no other purpose. We also disclose information when required by law. Your public profile information (name, business, city, reviews, and any credentials you choose to display) is visible to anyone who visits the Platform.
4. Data Storage and Security
Your data is stored securely using Supabase with row-level security policies. Passwords are hashed and never stored in plain text. Payment information is handled entirely by Stripe and never touches our servers. We use HTTPS encryption for all data in transit.
5. Cookies
We use essential cookies for authentication and session management. These are necessary for the Platform to function. We also use Google Analytics, which sets cookies to measure how the site is used (for example, which pages are visited). We do not sell cookie data. You can block analytics cookies in your browser settings without affecting how the Platform works.
6. Your Rights
You have the right to: access the personal data we hold about you; correct inaccurate information; request deletion of your account and associated data; export your data; and withdraw consent for optional communications. To exercise these rights, contact us at the email below.
7. Canadian Privacy Law (PIPEDA)
For users in Canada, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). We collect only the personal information necessary to provide our services, obtain consent for its use, and protect it with appropriate safeguards. You may file a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated.
8. U.S. Privacy Rights (CCPA / State Laws)
For users in the United States, including California residents under the California Consumer Privacy Act (CCPA): you have the right to know what personal information we collect and how it is used; request deletion of your personal information; opt out of the sale of personal information (we do not sell your data); and not be discriminated against for exercising your privacy rights. To submit a request, contact us at the email below. We will respond within 45 days as required by law.
9. Children
The Platform is not intended for users under 16 years of age. We do not knowingly collect information from children under 16.
10. Changes to This Policy
We may update this policy from time to time. We will notify registered users of significant changes via email. Continued use of the Platform after changes constitutes acceptance of the updated policy.
11. Contact
For privacy-related questions or requests, contact us at support@leadblueprint.ca.